No problem. Just let us know before installation—we’ll enable Bridge Mode for free so you can use your own router seamlessly.
We don’t believe in one-size-fits-all Wi-Fi. That’s why our expert installers assess your home environment and install the most suitable router for your setup, ensuring optimal performance and coverage where you need it most. You won’t need to choose.
Your installer will power your connection with a top-tier router—get the Adtran 854-v6, Nokia or the Linksys. Every router we install delivers Wi-Fi 6 performance to provide strong, unbreakable coverage across your home for all your devices. During installation, we also position your router for optimal signal and performance throughout your home.
Check availability in your area, sign up, and book your slot (as quick as 4 days, availability permitting).
Our engineer will arrive on your chosen day for a 1.5 to 3-hour visit to install our tech and set up for you.
While our engineer is at your home, they’ll check your speed and help connect devices if you need assistance.
Enjoy lag-free broadband speeds that power your busiest days—stream, game, and work without a hitch!
Choose your full fibre plan
Select One Touch Switch in step 2 of the checkout
We handle the switch with your current provider
You’ll be up and running with no downtime or overlap
Switch to Hey!Broadband without having to contact your old broadband provider - following OFCOM guidelines we can handle the switch for you. Even better? When you switch using OTS, we’ll apply a £100 bill credit to your account once your service is activated. No calls, no hassle. Easy switch, instant saving.
Online purchase
Simply click the OTS option on Step 2 of the checkout and then provide your current supplier from the dropdown list.
Salesman or by phone
Tell our team that you want to use OTS and provide your current supplier.
Check availability, sign up, and book your installation after checkout (in as quick as 4 days, availability permitting).
Our engineer will arrive on your chosen day for a 1.5 to 3-hour visit to install our tech and set up for you.
While our engineer is at your home, they’ll check your speed and help connect devices if you need assistance.
Enjoy lag-free broadband speeds that power your busiest days—stream, game, and work without a hitch!